To unlock and create value from mineral resources for the benefit of society.
Our Mission and Values Statement
The mission of the company is to be the preferred refractory and metallurgical solutions provider within Southern Africa and globally. We will achieve this mission through:
- Continued learning & applying best principles into answering the challenges faced by clients in refractory use & applications including our products & services;
- Building strong partnerships with suppliers and clients, ensuring a seamless value chain that delivers on the expectations of the client,
- Build strategic global partnerships giving access to products and technologies to enhance the service and product offerings that exceeds client expectations;
- Develop and produce products that are fit for purpose, that adds value and that reduces the overall impact on the environment throughout the value chain.
The expectation is that all leaders, employees and contractors behaviour and actions are guided by the values of the company. These values defines how we do things or expect things to be done to achieve the mission and overall vision of the business. These six key values as manifested by our actions are:
- Transparency and honesty in all our dealings and transactions for both RMS and its stakeholders.
- Delivery of superior performance through collective efforts of the RMS team and its suppliers.
- We strive for excellence in our products and services, thereby exceeding customer expectations.
- We embrace change and believe in continuous improvement of the organization as whole.
- Customers are integral to our success, therefore it is our aspiration to establish long-term partnerships with them. Our customer’s success is intertwined with ours.
- We are responsible corporate citizens by contributing positively to the social environment in our communities we operate in and to protect mother earth for future generations.